Insecurity Insight » Security Incident Information Management (SIIM) (EN)

Security Incident Information Management (SIIM)

Collecting, recording, analysing and using safety and security incident information to maintain staff security, safety and access to beneficiaries.

Good safety and security incident information management (SIIM) practices allow aid agencies to reduce the impact of safety and security incidents on aid operations and staff. It improves the ability of organisations to prevent future incidents from happening.

SIIM is a key building block in meeting duty of care obligations towards staff and supports good decision-making for programmes, safety and security, human resources and budgeting. SIIM can improve access to communities in need and also support advocacy efforts. Good safety and security incident information management finds the right balance between these benefits and the administrative costs of the system.

Christina Wille and The International Risk Podcast

In this new podcast, listen to Insecurity Insight’s Director Christina Wille talk to The International Security Risk Podcast about how aid agencies can reduce the impact of security incidents on their operations, and meet their duty of care obligations to their staff and volunteers.

Practical Guidance Materials

We offer a range of material on SIIM, including Mobile Guides, Handbook with User Guide, Toolkit and Humanitarian Incidents Podcasts. Also available in French and Spanish

Quick Links

NGO Security Collaboration

Handbook

Mailing List

Mobile Guide (staff)

Mobile Guide (organisations)

Practical Guidance Materials

Tools for incident sharing in NGO collaboration

Tools and templates to improve the flow of security information in NGO security collaboration from the GISF guide on field based NGO security coordination.

Access the templates, examples and suggested incident definitions from our SIIM in NGO collaboration page.

Mobile Guide For Organisations

10-min guide on how relief and development organisations can effectively manage safety and security incident information, including why organisations need to manage incident information, the four key steps in SIIM and suggested incident definitions to use.

Access the mobile guide in Arabic or English. Download PDF in Arabic or English

You need to be registered with DisasterReady!

Mobile Guide For Staff

10-minute guide on why it is important for staff to report safety and security incidents to their organization, key steps to take during the incident reporting process, and reporting do’s and don’ts. It is aimed at relief and development professionals at any level.

Access the mobile guide or download PDF.

You need to be registered with DisasterReady!

SIIM Handbook

The SIIM Handbook supports users in establishing and developing effective information management for safety and security event reporting and monitoring systems, both internally and externally, across organisations and the sector.

It is structured around four objectives and seeks to make an important contribution in advancing practices related to safety and security incident information management within non-governmental organisations.

Developed jointly with EISF and RedR UK.

User Guide

The SIIM Handbook User Guide is designed to be used in conjunction with the SIIM Handbook.

It is a document which enables staff to access the parts of the handbook which are most relevant to them, their position within the organisation, and what they want to know.

Developed jointly with EISF and RedR UK.

Toolkit

Guidance tools to support safety and security incident information management.

1: SIIM Self-Assessment Grid
2: Typology of Incidents
3: Organisational or External Incident
4: Incident Reporting Template
5: Incident Analysis Grids
6: How to Conduct a Factual Debrief
7: Good Practice in Gender-Sensitive Incident Reporting and Complaints Mechanisms for Reporting Sexual Exploitation and Abuse (SEA)
8: Action Plan For Incident Follow-Up
9: SIIM Systems
10: Incident Storing
11: Technology to Report and Record Incidents
12: Analysing and Comparing Data Trends
13: Strategic-Level Questions for Incident Information Management Related Decisions

Developed jointly with EISF and RedR UK.

Podcasts

Christina Wille and The International Risk Podcast

In this podcast, listen to Insecurity Insight’s Director Christina Wille talk to The International Security Risk Podcast about how aid agencies can reduce the impact of security incidents on their operations, and meet their duty of care obligations to their staff and volunteers.

Humanitarian Incidents Podcast

The Humanitarian Incidents Podcast presents a series of conversations with experts from Geneva to South Sudan discussing how to understand, manage and use of information on incidents, how this can improve organisations’ risk management and access to crisis-affected populations.

Developed jointly with EISF and RedR UK.